Bericht KLM
Re-book options
If you travel to, from or via Amsterdam Airport Schiphol, between 14 April and 20 April 2010, we offer the following options:
- Change of travel dates
You may change flight dates for travel to, from or via Amsterdam Airport Schiphol. Outbound travel should occur no later than 31 May 2010. The original required duration of your stay may be unchanged.
The following conditions apply:
[ul]
[li]You may change one outbound and one inbound flight free of charge.[/li][li]You may only change your flight dates to alternate flight dates, if available in the same travel class.[/li][li]Changing flight dates and re-issuing of tickets must be done by the end of the day on Friday, 30 April 2010.[/li][li]You may change to alternate flights of AIR FRANCE, KLM and/or Delta only.[/li][/ul]
We may have changed your flight dates for you. Log on to Manage my Booking to view your flight details. If your flight dates have not been changed, you can change your flight dates free of cost if you have a fully flexible ticket.
If you do not have a fully flexible ticket, please contact us about changing your flight.
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Change of destination
You may use the full value of your existing tickets for the purchase of new tickets at the same or a higher AIR FRANCE, KLM and/or Delta fare.
Re-booking and re-issuing of tickets must be done by the end of the day on Friday, 30 April 2010. To change your destination, please contact us.
This option may also be used by customers who wish to re-book to the same destination but commence travel on/after 1 June 2010. -
Refunds
If your flight was cancelled or delayed more than 5 hours, you may request a full refund. You can apply for a refund by contacting us, or your travel agent.